To be considered for this recognition, we were required to have at least 88% of our homebuyers say they were willing to refer the company to friends or family. Then, our customer service and referral rates were further evaluated in an in-depth review of our processes and documentation. Builders scoring at least 100 points on the evaluation earned Highest Distinction.
"In these days of increasing demand for homes, builders must be focused on customer satisfaction, and the best builders are," says Monica Wheaton, CEO of Builder Partnerships. "The Builder Partnerships Achievement Award for Customer Satisfaction recognizes those companies that have high standards, company culture, and processes in place to deliver what is most important to homebuyers - quality construction and a great buying experience. Atlantic Builders certainly fits that bill."