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We are still here for you.

At Atlantic Builders, we build relationships as passionately as we build shelter. Our warranty team will ensure your first year in your new home goes smoothly, to answer your questions, and to address any concerns in a timely manner.

60 Day Report.

Your Warranty Service Manager will send you a 60-Day Report to address any warranty issues. We will promptly respond to your concerns and answer all of your questions at this time.

10 Month Report.

Near the tenth month of your materials and workmanship warranty, a member of our warranty team will send you a reminder to complete your year-end report so we may address any remaining warranty issues you may have.

Learn about your home’s warranty and customer care.
Our Warranty Center

For Our Northern Virginia Communities

Meet Service Manager Greg Schutrum
Meet Service Manager Carl Mountjoy
Meet Service Manager Scott Snyder

For Our Charlottesville/Augusta Communities

Meet Service Manager Liisa Hitchcock

Customer Care “How To’s” with the Service Warranty Team

How To Maintain A Condensation Line
How to Program Your Garage Door Opener
How to Clean Your Plumbing Traps
How to Adjust Your Interior Doors
How to Adjust Your Cabinet Doors
How To Winterize Hose Bibbs
How to Repair Nail Pops
How To Adjust Doors And Thresholds
How To Winterize Your Hose Bibs
How To Maintain Your Fireplace
How To Lubricate Your Garage Doors
Learn Why Yard Swales are Engineered into Your Yard
How to Operate Your Z-Wave Thermostat
How to Maintain Your Gutter Popper Drains
How To Flush Your Water Heater
How To Change HVAC Filters
How To Caulk
How To Reset GFIs
How to Care for Concrete & Why it Cracks
How to Clean & Maintain Your Septic Filter
How to Operate & Maintain Your Windows
How to Identify & Repair Settlement in Driveway & Yard
How to Maintain Your Brand New Yard
Change the Media Filter on Your AC Unit
How To Check And Maintain Gutters